If you have received a defective product, WV(Weaving Vibes) will provide you a credit note in cases where the same product or another product of the same value are not in stock.
Credit note will be initiated only if WV is notified of the damage via email or any other accepted means of communication within 48hrs of receiving the product. This will not be applicable upon expiry of the specified timeline.
Please note: Credit note for defective pieces will only be made after we have made the necessary checks and are assured of the mistake being ours. Please make sure that the same is clearly communicated via email or any other accepted means of communication. We usually comply with the four-point American system of quality control, so please be sure of the mistake being a genuine one.
Credit notes are not applicable in cases of services like dyeing, printing, enzyme washes or block printing since this is handled by third-party services and not the responsibility of WV.